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News/"This Wasn't Made for Me": Recentering User Experience and Emotional Impact in the Evaluation of ASR Bias
arxiv
PublishedApril 24, 2026 at 4:00 AM
—neutral

"This Wasn't Made for Me": Recentering User Experience and Emotional Impact in the Evaluation of ASR Bias

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arXiv:2604.21148v1 Announce Type: new Abstract: Studies on bias in Automatic Speech Recognition (ASR) tend to focus on reporting error rates for speakers of underrepresented dialects, yet less research examines the human side of system bias: how do system failures shape users' lived experiences, how

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