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News/DG^VoiC: Speaker Clustering for Fraud Investigation under Real Call-Centre Conditions
arxiv
PublishedJune 29, 2026 at 4:00 AM
—neutral

DG^VoiC: Speaker Clustering for Fraud Investigation under Real Call-Centre Conditions

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arXiv:2606.28048v1 Announce Type: cross Abstract: Insurance fraud remains costly and operationally difficult, particularly in call-centre workflows where many customer interactions begin at FNOL. While recent fraud detection methods mainly rely on structured data, text, or images, repeated speaker i

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