arxiv
PublishedJune 2, 2026 at 4:00 AM
SentimentLens: Reconciling Sentiment and Ratings via Dual-Modality in the Hospitality Sector
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arXiv:2606.00084v1 Announce Type: cross Abstract: Online travel platforms generate vast volumes of user-generated hotel reviews, offering rich opportunities to understand traveler experiences at scale. However, transforming unstructured textual feedback into structured, actionable insights remains a
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