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News/ElevenLabs’ CEO on margins, IPO timing, and telling customers they’re talking to a bot
techcrunch
PublishedSeptember 24, 2026 at 4:35 PM
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ElevenLabs’ CEO on margins, IPO timing, and telling customers they’re talking to a bot

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ElevenLabs powers the AI voice on the other end of a lot of customer service calls, and its CEO told me this week that businesses should probably tell you that — at least until getting a machine is what everyone expects anyway.

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