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News/How Itaú is building generative AI for its entire customer base
openai
PublishedOctober 16, 2026 at 7:00 PM

How Itaú is building generative AI for its entire customer base

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With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of Brazil’s most regulated sectors.

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